TL;DR: This is a good case for its price, but you can either have RGB control or a reset button, not both.

I bought this case almost a month ago and asked Wootware to build it. When I got it, the case fans were solid white and they wouldn't sync with the motherboard no matter what I tried. I contacted Support and they wanted me to pack up the entire system and return it for an evaluation, because they had neglected to check whether the RGB was functional during the assembly and testing phase. Since I need the PC for work and live on the other side of the country, this wasn't really an option. Support was kind enough to help me with some remote troubleshooting. After some back and forth, Support sent me a PC building video showing the fan connections and I discovered that my case fans hadn't been connected in the same way. The reset button was connected directly to the motherboard, bypassing the case fans' RGB controller. Support informed me that by connecting the reset switch like in the video would not resolve the issue of synching with the motherboard. I connected it as per the video anyway and, voilà! I was finally able to sync the RGB with the rest of the system. Therefore, you'll have a reset button or an RGB button, but it doesn't seem like you can have both simultaneously. I don't care about having a reset button if that means I can customise the RGB. If you're like me and it sounds like a trade-off you can live with, you can get this case.

A little tight as these small cases are but everything was extremely easy to install. The RGB tied to the reset switch is a bit of a bother.

I have only recently started purchasing from your company as per recommendation of my peers and since day one, I have not been let down. Even when I did have an issue with a product, it was sorted out so fast and professionally that it didn't even bother me at all. You guys are well priced, great selection and very helpful service. I will continue to purchase from Wootware for all my PC needs and will recommend you with the highest regards.
Thank you for providing a great service.
Dwane D